Build Notes
AI automation starts with process, not prompts
AI cannot repair an undefined workflow. Useful automation begins by making inputs, decisions, exceptions, handoffs, and review points explicit, then applying the model to work the business already understands.
The quickest way to waste time with AI automation is to automate a workflow nobody can describe.
Prompts matter. Models matter. Tools matter. But the real leverage comes from making the process explicit: inputs, decisions, exceptions, handoffs, review points, and the standard for a good output.
Once that exists, AI can accelerate the work. Without it, AI just makes the ambiguity faster.
A useful automation project often starts with a dull question: what is the business already trying to decide?